“The people are great – they are very good at communicating with you - very professional and personable.”
North West based NHS Foundation Trust

Meet Our Team

We are immensely proud of our people. From our security officers through to our office staff, every individual in our friendly team is an expert in his or her area of work and is dedicated to providing a first class customer experience.

Meet the key members of our team:

Ruth Singh: Company Administrator/ Internal Auditor

Ruth SinghI have worked for the company since June 2009. I’m responsible for making sure things run smoothly, professionally and with a smile. I love working as part of a closely knit team and looking after staff and customers. I’m told I give everything to my role and have boundless energy. Away from work I like to socialise, unwind and to ‘Carpe Diem’ – seize the day. That’s me in a nutshell!

Tony Critchley: Operations Manager

Tony CritchleyAfter thirty years as a senior logistics manager with a well known national retailer, I joined Cole Security in 2010. Initially, I insisted in working in the field as a security officer to obtain ‘sharp-end’ industry insight. This combined with my general business experience and innovative, value driven approach have been instrumental in moving the company forward. If there is a problem to be solved or a ‘better way’ needed, I’m in my element. When not at work, I like to travel, meet new people and experience different cultures.

Mandy Singh: Company Manager

Mandy SinghDuring my ten years progressive experience in the security industry, I have worked on the ground as a security officer and in most aspects of security operations. I have the vital responsibility of ensuring each area of the company achieves its individual objectives. I’m very much a people person and my colleagues tell me that I always give my utmost and respond willingly to any challenges with enthusiasm and a smile. Outside of work, I enjoy cooking and baking. When I’m not in the kitchen I’m usually in Italy, my favourite destination.

Francis Cole: Managing Director

Francis ColeI started out in the industry as a security officer when my passion for the industry urged me to start a company with meaning. The result was Cole Security Services – value driven, reliable and responsive security services based around honesty, integrity and trust. By remaining true to these values, Cole Security has gone from strength to strength. In addition to managing the company, I’m an accredited trainer, delivering SIA approved training to private and public sector organisations in the UK and internationally, hold a NEBOSH National General Certificate in Safety & Health Practical Application, am an affiliated member of the Institute for Learning (IFL) and member of the Federation of Small Businesses (FSB).

I love making a positive difference to people’s lives and get immense personal satisfaction from transferring my extensive industry knowledge and learning, motivating my staff and delighting our customers. Outside of work, I enjoy spending time with my two young children, travelling and experiencing different cultures. I’m actively involved with charitable organisations in England and abroad and am occasionally known to say up the “Hammers”!