Security Services Overview
Manned security services
Static guards or security officers protect property, assets, or people. Often they are uniformed and maintain a high visibility presence to deter illegal and inappropriate actions. They observe either directly or by watching video cameras for signs of crime, fire or disorder, reporting any incidents as appropriate. In certain cases we may recommend that mobile patrols work in conjunction with static guards to ensure adequate back-up facilities.
Whatever your business sector, size or complexity, Cole Security’s guarding service can be tailored to suit your needs, taking care of risk assessment, full site inspection, onsite training, the length of contract you require and much more.
We’ll provide you with the very best people, employed directly by us, trained, licensed and inducted into your environment with the sole purpose of looking after your interests.
Our officers are proactive, customer focused and attentive; they give 100% always and will quickly resolve security related issues calmly, tactfully and above all professionally. All sites and the security officers working on them will be subject to Cole Security’s regular supervisory and management visits to ensure the very highest standards are maintained.
A mobile patrol is a cost effective, highly visible physical deterrent that is used to deter theft and remove unauthorised people when full time security is impractical. It is often a preferred option when a number of sites need checking regularly or where a particularly large site needs extra coverage. Any agreed set of mobile visits will include checks on perimeter security, building and entry/exit routes in line with customer requirements. Our mobile vehicles are clearly signed and driven by experienced officers who are able to give full reports about the security of premises overnight and at weekends. This service is often provided in conjunction with our Key Holding & Alarm Response service.
Key-Holding & Alarm Response
Our key-holding and alarm response service is especially attractive to customers who are ‘on call’ to visit shops, factories and offices when alarms are activated. This can be a daunting task to undertake, especially if the police are unable to attend. Cole Security Services offers a secure and efficient key-holding service with a rapid response to any alarm activation. Customer keys and information are held in a secure facility accredited to BS 7984. When you call us, a trained, competent and assured officer will endeavour to be at your site within 20 minutes, where the officer will quickly assess the situation, alert emergency services if required and remain at your site for as long as is necessary to secure and protect your property. This valuable manned security service is available for a low cost annual retainer and is supported by Cole Security’s in-house 24 hour 365 days per year response centre.
For peace of mind, we offer our customers 24/7 emergency cover for 356 days of the year. We guarantee that we will respond promptly and efficiently to a crisis, then provide the relevant support until the crisis is over.
From small private functions to larger community based events, Cole Security helps you to relax and enjoy the occasion, whilst taking care of your property and the safety of your guests / participants. At the outset we work with you in the planning, risk assessment and coordination phases and then work quietly behind the scenes in a non intrusive manner.
Cole Security’s fully licensed and highly professional personnel provide excellent customer focused service to the highest standards, in line with our approved contractor status. Our experienced door supervisors are available on an ad-hoc basis or for a specified period of time.
Personal Security Escorting
Cole Security’s in-house security officers can provide personal security escort protection for vulnerable individuals such as social workers and healthcare staff. Our personal security escorts are well presented, well mannered, highly trained and vetted to BS7858.